FREQUENTLY ASKED QUESTION
How to order?
It's super easy!
Couriers, Shipping & Delivery?
We ship out daily on weekdays!
Modes of Payment?
We accept over the counter and online/mobile banking deposits through these banks:
BDO - Banco De Oro
BPI - Bank of the Philippine Islands
Yes, click here!
Item out of stock?
Our inventory is updated regularly so if it is out of stock, we are truly out of stock for the time being!
I messaged you with an inquiry, when will you get back to me?
We will get back to you within 24 hours. We are a small business and our influx of orders have risen. We are trying our best and we will get back to you.
Yes, we are accepting resellers!
Do you do rebranding or private labeling?
How to donate for the animal shelter?
Pick Ups around Iloilo City only.
We do pick ups around Iloilo City!
SKIN / PRODUCT FAQS
Are you organic?
We are 101% organic! By organic, we mean that all our products are plant-derived, coming straight from this beautiful earth of ours. This does not mean we are "chemical-free" because believe it or not, even water is a chemical (h2o). The word organic is so misconstrude these days, that no one knows what it truly means. In our case, it means we don't use any ingredients that was synthesized in a lab.
Do your products contain preservatives?
Yes of course! Food-grade preservatives.
Are you vegan?
Nope. Some of our items contain dairy and honey.
Proper storage and care?
- Always away from sunlight.
Always in a cool - shadey area.
Always keep sealed.
Try not to get too much water in the product.
Clean hands please!
How eco-conscious are you?
We try our best!
Found out it was cheaper to professionally print stickers than print our own as we would product more waste and carbon, while the professional printing companies always buy in bulk and have solar-powered machines.
We never throw out plastic packaging from our materials. We up-cycle these and use them when packaging your orders.
We accept our old bottles back! We will gladly refill your items at a discount if you're willing to send it back to us.
Shelf life of your products?
Typically 6-12months, depending on the item and if cared for correctly.
Skincare isn't a one size, fits all. Everyone's skin is different and we all react to things differently!
Product looks hazey?
If the product has coconut oil, it is hazey because coconut oil tends to freeze upon colder temperate.